Samuel Ochieng - Safety and Professionalism in Action
Course Completed: PURE Encounter + Health, Safety & First Aid in Hospitality
Role: Housekeeping Attendant, Beachfront Resort
Nationality: Kenyan
Location: Ras Al Khaimah, UAE

Samuel, originally from Nairobi, joined his resort's housekeeping team with a strong work ethic but limited safety training. After witnessing a workplace accident, he decided to enrol in PURE Encounter to ensure he was prepared for any emergency situation. The course gave him hands-on practice in hazard prevention, first aid, and emergency communication. Just a month later, his quick response during a guest medical emergency prevented a serious incident. His resort awarded him a Certificate of Recognition for his professionalism.
"I never realised how much responsibility we have to keep guests safe. Now I know what to do, and that gives me pride in my work."
